NSCIT Support and FAQ

How Can We Help?

Support & FAQ

DVT manuals, setup guidance, and a direct line to our support team.

Frequently Asked

Answers, By Category

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Getting Started

Do I need the app to use Spotter?

No. The app is optional. Follow the provided DVT manual for setup and operation.

Where should I start?

Use the provided Spotter DVT manuals and setup guidance on the Downloads page.

Phone Connection

How do I make Spotter available to my phone?

Short-press the range button. Spotter advertises for about 10 seconds and appears as Spotter-XXXX.

Where can I get the app?

Android distribution is available from the Downloads page. For iOS availability, contact support.

Power

Which batteries does Spotter support?

Spotter supports CR123A and 16340 batteries. It does not charge batteries internally.

Which battery does the remote use?

The remote uses a CR1632 battery.

Manuals & Support

Where can I find the DVT manual?

Open the Downloads page for the provided Spotter DVT manuals.

What if the manual does not answer my question?

Contact support with your product details and a description of what you are seeing.

Still stuck?

Talk to a Real Human.

Send us your product details and a description of what you are seeing.